Manage My Cards |
Protect the Cards in Your Wallet with the Phone in Your Pocket
Safe, Secure Card Usage
"Manage My Cards" is easy to use and fully integrated into the Albank Mobile app which can be downloaded from Google Play or iTunes App Store.Usage Alerts and Controls for Consumer Banking CustomersThere are a number of features available to monitor and control card usage. Regulate debit card transactions by amount, type, dollar limit, merchant and even geographical location for in-store purchases, e-commerce transactions, mail/phone orders and ATM transactions. Turning a Debit Card On/OffSwitching a card on/off is almost instant. When turned “on", transactions are permitted based on control settings. When “off", no purchases or withdrawals are approved until the card is turned back “on". This feature can disable a lost or stolen card or to control transactions on a regular basis. Exceptions for blocking are pending and recurring transactions. Instructions for turning debit cards on/off:1. Log into the Albank Mobile app and tap "Manage my cards" under "Quick Links". 2. Under the "Block Card" section, touch the toggle. This button will move to the right and activate the blocking feature. 3. If a blocked debit card is needed, touch the toggle button again to deactivate. The card can now be used. 4. Complete the transaction and repeat step #3 above to immediately reactivate the debit card block.
Transaction Limits Alerts and ControlsThere are three ways to control transactions: amount, location and merchant type. Instructions for blocking by amount:1. Log into the Albank Mobile app and tap "Manage my cards" under "Quick Links". 2. Select "Set Card Limits". Note: blocked debit cards need to be temporarily unblocked to set an alert or the option to set card limits will not appear. 3. Select "Transaction Amount Limit".
4. Slide the toggle to the right and touch "Enter an Amount" to type in the limit. 5. Click "Save" button which has now turned blue. 6. The screen will return to the Card Limits page.
Instructions for blocking by location:1. Log into the Albank Mobile app and tap "Manage my cards" under "Quick Links". 2. Select "Set Card Limits". Note: blocked debit cards need to be temporarily unblocked to set an alert or the option to set card limits will not appear. 3. The location limit defaults is set to off. Tap this section to activate the drop down menu and select the desired level of control.
4. "Block International Transactions" will stop all transactions occurring from outside the United States. 5. "Block Transactions outside a selected area" will allow for setting a range: a. Select "Block Transactions outside a selected area", then "Set Area". b. Enter the address for the range starting point in the search bar. Select the GPS enabled address that auto populates. c. Set the transaction radius by sliding and slide left or right to adjust the range. d. Click "Set Area" when finished. e. Click "Save".
Instructions for blocking by merchant:This feature is for point-of-sale only and does not block online transactions. To control online activity, choose the highest level of protection by blocking the debit card. 1. Log into the Albank Mobile app and tap "Manage my cards" under "Quick Links". 2. Select "Set Card Limits". Note: blocked debit cards need to be temporarily unblocked to set an alert or the option to set card limits will not appear. 3. Choose "Merchant Limit".
4. Tap the category to be blocked and a list of transaction types will display for review. Touch the toggle on the upper right hand side of the screen to activate. 5. Select any additional categories and repeat step 3 and 4 above. 6. Click "Save".
For questions or more information about managing your cards,
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